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1. What is Room Service Deliveries?
Room Service Deliveries delivers food from various restaurants with various cuisines
from leading global brands to local favorites with minimum delivery charges. We
deliver your favorite meals, from your favorite restaurants to your home and office
in just one hour.
2. What type of cuisine do you deliver?
Currently, we deliver from over 20 types of cuisine and we will continue
to expand our cuisine types to cater to our growing number of hungry customers!
3. Where is the food prepared?
All food delivered by Room Service Deliveries is prepared in the restaurant you
have selected.
Room Service Deliveries is only a food delivery service provider company.
4. Why should I trust your service?
Room Service Deliveries is a well-established food delivery service with 8 years
of experience in the industry. Besides being the pioneer, we are also the market
leader in restaurant deliveries in Malaysia and our service now spans across Singapore
and Jakarta over the past 2 years.
5. How do I know if I am within your delivery area?
Our delivery area includes all the prime locations of each service country. To check
your delivery area, please log on to www.roomservicedeliveries.com
6. What is your operation hours?
Our operation hours start from 11.00am - 11.00pm daily.
7. Is there any additional charges besides the food total?
The total bill includes food total, restaurant service charges and delivery fee
as below:
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Malaysia
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Singapore
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Indonesia
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Service Tax 10%
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Service Tax 10%
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Service tax 10%
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Tax 6%
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Tax 7%
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Tax 8.8%
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Delivery Fee
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Delivery Fee
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Delivery Fee
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*Delivery fee is subject to the delivery zone.
8. How long will it take for the order to reach me?
Malaysia
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Zone 1
1 hour |
Zone 2
1 hour 15mins |
Zone 3
1 hour 30mins |
Bangsar/PJ |
RM12 |
RM15 |
RM20 |
KL/Ampang |
RM12 |
RM15 |
RM20 |
Subang/Shah Alam |
RM12 |
RM15 |
RM20 |
Singapore
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Central |
East |
North |
West |
Central |
$9.90
1 hour |
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East |
$14.90
1 hour 30mins |
$9.90
1 hour |
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North |
$14.90
1 hour 30mins |
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$9.90
1 hour |
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West |
$14.90
1 hour 30mins |
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$9.90
1 hour |
For large orders, the time will be determined based on the size of the order.
In particularly busy periods, the delivery time may be extended, however you will
be notified at the point of ordering by our Customer Service Representative.
9. What is the payment mode?
We accept cash and credit card (Visa, MasterCard and American Express) for Malaysia
and Singapore. For Indonesia - cash only.
10. Is there any minimum order required?
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Country
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Minimum Order
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Malaysia
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RM20
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Singapore
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SGD25
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Indonesia
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Rp.60,000
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11. What information do I have to provide?
Name, contact number, delivery address, and payment mode.
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